the foundation to better learning

ABSENCE

 

  • HOLIDAY LEAVE:  Students will be offered one make-up lesson for every 4 lessons they sign up for.

  • ILLNESS:  Students who are sick are advised to stay home to rest.  One make-up lesson will be offered for each absence that is supported with a doctor’s note. If a doctor’s note is unavailable, parents have the choice for the absence to be taken as a holiday leave.

CLASS CANCELLATIONS AND RELATED CHANGES

 

  • Should there be any teacher absence, we will be responsible for arranging a substitute teacher without prior notice and lessons will be conducted as scheduled.

  • If a lesson is cancelled due to teacher absence or centre events, and a substitute teacher cannot be arranged, the lesson can either be rescheduled to another class, subject to availability, or it can be taken in the same class in the week following the last paid class.

RULES

 

  • Only one parent / care-giver can accompany a child into the classroom.

  • Food and drinks are not allowed into the classroom.

  • Please switch off all mobile devices or have them switched to silent mode.

  • No photos, videos or other kind of recordings may be taken on our premises without the written permission of Shichida.

  • Due to hygiene and safety, both adults and child must wear socks in classrooms with matted flooring. Socks are available for purchase at the reception if needed.

  • Children age 4 years or below must be accompanied by one parent/care-giver during lessons.

PUBLIC HOLIDAYS AND ENFORCED CLOSURES, INCLUDING ADVERSE WEATHER CONDITIONS

 

  • The centres are closed on all public holidays.

  • The centres will be operating as usual when Red rainstorm signal or typhoon signal number 3 is hoisted. It is at the discretion of the parents/care-givers as to whether it is deemed safe for the student to travel to and from the centres.

  • Classes will be cancelled from the moment when (i) the Hong Kong Observatory makes an announcement as to the estimated time when Typhoon Warning Signal No.8 will be in force and/or (ii) Typhoon Warning Signal No.8 or the Black Rainstorm Warning is in force. If the warnings are lowered on or before 2:30pm, classes scheduled to start 2 hours after the warnings are lowered or removed will continue to resume.  If the warnings are lowered after 2:30pm, all classes will be cancelled.

  • When the Government issues "extreme conditions" announcement following a typhoon, if the “extreme conditions” warning is lowered on or before 11am, classes scheduled to start 4 hours after the warnings are lowered or removed will continue to resume.  If the warnings are lowered after 11am, all classes will be cancelled for the remainder of the day.

  • Classes that are disrupted or cancelled due to adverse weather conditions or enforced closures by the EDB/Government will not be refunded, postponed or rescheduled.  This includes make-up classes scheduled for that day and leave of absence taken on that day for any reason.

FEES AND PAYMENT

 

  • On‐going lesson fees are paid on a 4 lessons‐ or 12 lessons- basis and are due one week before the paid period is over. Fees received after the due date stated on the invoice will be subject to a penalty of $150 and the spot may be released without notice.

  • For new students, lesson fees must be settled within 3 days after confirmation of the enrollment or the spot may be released without notice.

  • Paid fees are non‐transferable and non‐refundable.

INTEGRITY

 

  • All materials used in class or given as homework may not be copied, reproduced or distributed without the written consent of Shichida.

  • Approaching the staff of Shichida for tutorials/lessons outside of our centre is strictly prohibited.

WAITING LIST

 

  • Students are accepted on a first come first served basis. Priority will be given to existing and previous students.

  • Once a wait‐listed child is offered a spot for the chosen timeslot and decides not to take it, the child will be removed from the waiting list.

GENERAL

 

  • Shichida reserves the right to take photos, videos or other kinds of recordings of children and parents/care‐givers within our premises for training or promotional purposes, unless otherwise informed by you in writing.

  • Classrooms are monitored via CCTV for safety and training purposes.

  • Shichida Educational Institute (HK) Limited reserves the right to make the final decision in the event of any dispute.

MAKE-UP LESSONS

 

  • Make-up lessons will only be offered to students when the centre is notified of the student’s absence at least 2 hours BEFORE the commencement of the lesson via e-mail or Whatsapp.  Make-up lessons will not be arranged for absences without prior notice.  Please find below the e-mail addresses and Whatsapp phone numbers for your reference: 

 

       TKO Centre: tko@shichidahk.com / 9721 9192

       TST Centre: tst@shichidahk.com / 9133 9279

       CWB Centre: info@shichidahk.com / 9432 8313

  • The make-up lesson must be taken within one month of the absence or it will be forfeited.  For students who withdraw from the program, the make-up lesson must be arranged and taken within one week subsequent to the last paid class.

  • Make-up lessons will be offered in a class other than the one that the student is enrolled in and is subject to availability. Depending on the schedule, the make-up lesson may be a repeat of a lesson the student has attended and may not be an instructor of your choice.  Please contact our centre to schedule make-up lessons as early as you can. We cannot guarantee that the timing of our make-up lessons fit your child’s schedule, so you may need to rearrange your child’s activities to accommodate.

  • Make-up lessons are non-transferable, non-refundable and forfeited once a child withdraws.

  • A make-up lesson can only be rescheduled ONCE if the centre is notified 2 hours BEFORE the commencement of the lesson. If a child does not show up for the scheduled make-up lesson, the make-up lesson is forfeited.

PERSONAL DATA

 

  • We will use your personal data (including name, telephone number, fax number, email and mailing addresses) for the purpose of providing you with information about any events, programs, news and opinion surveys organized by us.

  • The personal data being collected via the present means, other than being utilized as the purposes above mentioned, will not be sold, traded or rented in any forms through any means to any other parties.

Shichida Educational Institute (HK) Limited Terms and Conditions

The following are Terms and Conditions (“T&Cs”) set forth by Shichida Educational Institute (HK) Limited (“Shichida”):

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